HKMC | The One and Only Automotive Ecosytem in Hong Kong - Hong Kong Motor City 香港汽車城

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Privacy Policy
Personal Data and Privacy Statement of Hong Kong Motor City

1. General

1.1 This statement provides information on the policies of Hong Kong Motor City (“Company”) under the Personal Data (Privacy) Ordinance (Cap.486) of Hong Kong (“Ordinance”).

1.2 Terms used in this statement shall, unless otherwise specified, be construed in accordance with the Ordinance.

2. Purpose of collection of personal data

2.1 The provision of any personal data by you or on your behalf to the Company shall be voluntary and shall be deemed to authorize such members to collect, retain, update and use your personal data for the purpose of clause 2.2 below.

2.2 The personal data provided by you or on your behalf to the Company from time to time as well as all other personal data related to you collected and held by such member will be used for the following purposes:

Arranging for vehicle registration, insurance, hire purchase and/or leasing of the vehicles;
Operating daily for provision of goods, facilities and services to you;
Providing additional goods, facilities and services to you as they may arise from time to time;
Collecting outstanding amount payable by customers or assistance in conducting credit checks with other companies;
Conducting marketing of any goods or services provided by Dah Chong Hong Holdings Limited, its subsidiaries, affiliates and associated companies (“DCH Group”);
Conducting statistics and market research for the purpose of providing products or services to you;
Providing to the authorized service dealer granted by the above companies including but not limited to Dah Chong Hong (Motor Service Centre) Limited, for conducting maintenance, repair and other after-sales services;
Comparing the personal data provided by you with your other information possessed from time to time by any other member of Dah Chong Hong Holdings Limited for verification purposes;
Conducting financial audit;
Achieving any other lawful purposes relating to any of the aforesaid purposes; and
Enforcing any legal or other rights of the Company may have against you.

2.3 In the event that, in the opinion of the Company to which you provided personal data, is insufficient or the Company is not satisfied that such data is true and accurate, the Company reserves the right to refuse to withhold process of your application or provision of any service to you unless and until the personal data required by the Company is provided.

2.4 For the purposes stipulated in clause 2.2 above, any employee of the Company or any person retained by the Company shall be entitled to inspect the personal data provided by you.

3. Use of personal data

The Company will ensure the confidentiality of collected personal data but may provide such information to the following parties (including parties within as well as outside the Hong Kong Special Administrative Region (“Hong Kong”)) for the purpose of implementing the “purpose of collection of personal data” mentioned above:

Any agent, contractor or third party service provider who provides administrative, telecommunications, computer, or other services to the Company and the Company’s customers;
Any agent authorized by the Company from time to time to process personal data of the Company’s customers;
Any business partner selected by the Company;
Any other members of the Company, within as well as outside Hong Kong;
Auditors, consultants or legal adviser(s) of the Company, within as well as outside Hong Kong;
Any other person under a duty of confidentiality to the Company; and
Any of the actual or proposed assignees or transferees of the Company.

4. Duty of confidentiality

4.1 The Company shall exercise reasonable endeavours to ensure that the personal data provided by you shall be kept confidential and be placed in secure locations. The Company shall further exercise reasonable endeavours to ensure the integrity, prudence and competence of the persons who have access to such data.

4.2 In compliance with any law in Hong Kong, the Company may disclose the personal data provided by you to governmental authorities or other regulatory bodies or persons.

5. Special provisions for personal data held by the Company on the internet

5.1 By assessing the Company through its website (“Site”), you shall be deemed to agree to the terms and conditions in this statement.

5.2 All reasonable efforts are made to ensure that any personal data held by the Company from time to time through the Site is stored in secure and safe storage.

5.3 The Company may use “cookies” on the Site so as to:

Enable tighter security;
Enable you to complete the application process;
Personalize the Site for you; and
Build online profile for you.

5.4 You may disallow “cookies” at any time on your web browser.

6. Your rights

6.1 In the event that you have objections to any use of the personal data in accordance with clause 2 or any provision or disclosure of such data in accordance with clause 3 above, please inform the Company to which you provided your personal data in writing. The address of the Company is stated in the relevant forms/contracts executed between you and the Company. The Company shall cease the use and/or provision or disclosure of such data upon confirmation of your request.

6.2 Unless you request the Company to dispose all personal data provided by you, you acknowledge that the Company shall retain all such personal data and may continue to deliver to you marketing information even after cancellation or withdrawal of your application for membership of the Company, expiry of the warranty period of any goods supplied or service provided by the Company or completion of any sale of goods or provision of services by the Company (as the case may be).

7. Access and correction request

7.1 You have the right to request access to and correction of your personal data in accordance with the Ordinance.

7.2 In the event that you intend to correct any personal data, please inform the Company in writing so that the Company shall be able to make the amendments accordingly.

7.3 Enquiries concerning the personal data collected, including access and corrections, should be addressed to the address stated in the relevant forms/contracts executed between you and the Company or any other address from time to time stipulated by the Company.

7.4 In accordance with the terms of the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request. You agree to pay such fees.

8. Use of personal data in direct marketing

Our Company intends to use a customer's personal data in direct marketing and may not so use the data unless our Company has received the customer's consent (which includes an indication of no objection) to such intended use. In this connection, please note that:

8.1 The name, contact details, products and services portfolio information, transaction pattern and behaviour, consumption preference, financial background and demographic data of the customer held by our Company from time to time may be used by our Company in direct marketing.

8.2 The following classes of goods, facilities, services, and other marketing subjects may be marketed by our Company, namely:

Recreational and other activities, customers’ offers, registered members’ offers, redemption gifts and online shopping, relating to motor-vehicle users / owners, motor vehicles, parts & accessories and related products;
Reward, loyalty or privileges programs and related services and products relating to motor-vehicle users / owners;
Goods & services relating to motor maintenance & repairing; motor parts & accessories; motor leasing; fuel; transportation; traveling; accommodation; finance; insurance; credit card; banking; telecommunication, internet and mobile services; mobile phones and peripherals; computers and peripherals; printed matter and electronic media including books, magazines, newspapers & websites; entertainment; household; sporting equipment; consumer electronics; watches & jewellery; suitcases & bags; fashion & apparel; food & beverages; education; health and wellness; beauty & cosmetics; social networking; hobbies & interests; professional & counseling services; gifts; flowers; hampers; toys; baby & child caring;
Donations and contributions for charitable and/or non-profits making purposes.

8.3 The above goods, facilities, services and marketing subjects may be provided or solicited by our Company and/or:

Any subsidiary, affiliate or associated company of Dah Chong Hong Holdings Limited;
Any third party goods and/or services provider;
Any third party reward, loyalty, co-branding or privileges programme provider; and
Any charitable organization.

8.4 In addition to marketing the above goods, facilities, services and other marketing subjects by itself, our Company also intends to provide the above personal data to all or any of the persons described in sub-paragraph (iii) above for use by them or it in marketing those goods, facilities, services and other marketing subjects, and our Company may not so provide the data unless our Company has received the customer's written consent (which includes an indication of no objection) to the intended provision.

If the customer does not wish our Company to use or provide to any other persons his personal data for use in direct marketing as described above, the customer may exercise his opt-out right by notifying our Company, in which event our Company must, without charge to the customer, cease to use or provide to other persons the customer's personal data for use in direct marketing.

The customer may provide his consent to the Company's using or providing to other person his personal data for use in direct marketing as described above by notifying our Company's Data Protection Officer, whose contact details are set out below, or through such other channel which the customer may be advised of when providing personal data to our Company.

9. Data protection officer of our Company

The person to whom requests for access to data or correction of data or for information regarding our Company's privacy policies and practices and kinds of data held and for any other communications hereinabove described are to be addressed is as follows:

The Data Protection Officer

Hong Kong Motor City
DCH Building, 20 Kai Cheung Road, Kowloon Bay, Kowloon

Tel.: 2768 1011
E-mail: [email protected]

10. Language

If there is any discrepancy between the Chinese and English versions, the English version shall prevail.

Terms of Use

1. Agree to accept the terms

Welcome to use the services of Hong Kong Motor City ("HKMC"). The following are the terms of the HKMC terms of service ("Terms of Service"), and we will provide different services in accordance with the relevant provisions of the Terms and Conditions. We will amend the terms from time to time without having to specifically proceed with you. All revised Terms of Service will supersede the old terms on the day of public announcement and will take effect immediately. When you use different services of HKMC, all parties are required to abide by the guidelines and rules for public posting (and updating of postings from time to time) for different services. These guidelines and rules form part of these Terms of Service.

2. Service Description

HKMC is a service that provides users with online trading and display vehicle platforms (referred to as "the Service").
This service is provided by HKMC.
You understand and agree that the service may include advertisements which are required by HKMC to provide the service. You also understand and agree that the service may include some communications from HKMC , such as service announcements and administrative information, which are part of the provided HKMC service and you cannot choose to stop receiving the message.
Addition, alteration or enhancement of any new features of the service (including the introduction of new value-added products) is subject to these Terms of Service, unless otherwise expressly stated. You understand and agree that this service is provided "as is" and that any user communications or personal settings are subject to statute of limitations, deletions, errors, and non-storage, and HKMC is not responsible. HKMC reserves the right to suspend all or part of the services for repairs, maintenance, maintenance, updates or other work deemed appropriate by HKMC without prior notice to you. You must obtain this service yourself and bear third-party costs associated with it (such as Internet providers or on time), including fees associated with advertising display or transmission. In addition, you must provide all necessary equipment necessary to obtain the service and be responsible for it.

3. Your Registration Obligation

In order for you to use the service, you agree to the following:

provide you with correct, accurate, truthful, up-to-date and complete information in accordance with the requirements of the Service Registry/Page (the above information is referred to as "Registration Information");
Maintain and immediately update the "Registration Information" to ensure that it is correct, true, accurate, up-to-date and complete. If you provide any error, false, outdated, incomplete or misleading information, or HKMC has reasonable grounds to suspect that the information provided is incorrect, false, outdated, incomplete or misleading, HKMC reserves the right to suspend or terminate your account and to deny you all or part of the services of the service now and in the future. HKMC is very concerned about the safety and privacy of all users, especially children.
Upon completion of the membership registration process for this service and confirmation, you will receive a set of account numbers and passwords. You are responsible for the security and confidentiality of the account and password. You are solely responsible for all actions taken with this password and account and agree to the following: (i) You will notify HKMC immediately if your password or account has been subjected to unauthorized use or any other security issue. HKMC, and (ii) when you connect or finish using your account, you need to log out or close your account. If you cannot to comply with or perform any loss or damage arising from this provision, HKMC shall not be liable and compensated.

4. Privacy

The "Registration Information" and other relevant information that are kept by the company and are provided by the company are subject to the regulation and supervision of the Personal Privacy Protection Ordinance and the Company's Privacy Policy. For the full text of the privacy policy, please visit the following link: https://motorcity.hk/en/#privacy-policy.

5. Member behavior

You are using the service or are aware of or have access to all information, materials, text, software, music, audio, photos, graphics, video, information or other materials (referred to as "Content") on this website, whether it is posted publicly, or private delivery is the responsibility of the content provider. In other words, HKMC will not be liable for any content uploaded, posted, emailed or transmitted via by the service. HKMC cannot control the content posted through the service and therefore cannot guarantee the correctness, authenticity, completeness or quality of its content. When you use the service, you may have access to unpleasant, inappropriate, and disgusting "content." In no event shall HKMC be liable for any content, including but not limited to any errors or omissions in any content, and any loss or damage arising from posting, emailing or transmitting via by the service.

You irrevocably agree not to use the Service for the following purposes:

Uploading, posting, emailing or transmitting any illegal, harmful, coercive, abusive, harassing, infringing, libelous, vulgar, defamatory, libelous, infringing on the privacy of others, harmful or racially discriminatory or morally unpleasant "Content".
Impersonate any person or institution, including but not limited to the HKMC supervisor, forum leader, moderator, or misrepresent or misrepresent the relationship with any person or institution.
Falsify the title or otherwise manipulate the identifying material to disguise the source of any "content" transmitted through the Service.
Any "content" that is not authorized to be transmitted under any law, deed or trust relationship (such as any information, trade secrets, proprietary or confidential information that is known or disclosed as a result of an employment contract) , posted or transmitted in any way.
The content of any patent, trademark, trade secret, copyright or other proprietary right (hereinafter referred to as "right") infringing any person is uploaded, posted or transmitted in any manner.
Upload, post or otherwise transmit any advertising letter, promotional material, "spam", "spammy", "chain mail", "direct sales" or any other form of persuasive material. Or post or post a commercial message on the message board.
Computer viruses designed to interfere with, disrupt or limit any computer software, hardware or communications equipment, including but not limited to ("Trojan Horses"), ("Worms"), ("Time Bombs"), ("Cancelbots") or any other computer code, files and programs, upload, post, email or transmit in any way.
The rules, procedures, policies or specifications that interfere with or disrupt the service or the servers and networks connected to the service, or that do not comply with the service connection network.
Collect and store personal data of other users; if the personal data is properly stored and used in accordance with the relevant personal data protection regulations, this is not the case.
Use the website for any illegal organization or activity.
Transfer or sell member services or materials to third parties in any form.

You understand that HKMC does not review all Contents in advance, but HKMC or its designees have the right (but not the obligation) to refuse and remove them through the Service at their own discretion or consideration. Any "content". Without prejudice to the foregoing, HKMC or its designee has the right to remove any Content that is in violation of these Terms of Service and is objectionable. When you use any Content, including the reliance on the correctness, completeness, authenticity or usefulness of the foregoing Content, you agree that you must evaluate it yourself and assume all risks. Accordingly, you agree that you shall not rely on any Content created or accepted by HKMC, including but not limited to other parts of the Service.

HKMC operates on the instant upload of messages/chats/posts, and HKMC does not assume any legal responsibility for the authenticity, completeness and position of all messages. All comments or instant comments represent only the personal opinions and positions of the commenter/higher and are not the position of HKMC. Since HKMC is subject to the "Upload/Instant Message" operation, it is not possible to fully monitor all messages. If any user finds a message, please notify us at uscarmart.hk: You know and agree, HKMC may, in accordance with the requirements of law or regulation, or based on good faith, within the reasonable scope necessary for the following purposes, to preserve or expose the Content, (a) comply with legal procedures, (b) perform These Terms of Service, (c) respond to any claims that “Content” infringes the rights of third parties, or (d) protect the rights, property or personal security of HKMC, its users and the public.

You understand that the technical processing and delivery of the Service, including your Content, may be (a) transmitted via various networks and (b) changed in order to comply with and comply with the technical requirements of the connected network or device.

6. General measures for use and storage

You acknowledge that general measures and restrictions regarding the use of the service HKMC may include, but are not limited to, the maximum period during which the Service will retain messages, bulletin board content, chat room content or other uploads of Content, and may be sent and received in one account of the Service. The number of messages will be limited, as well as the maximum number of times you use the service during a specific period of time (and the maximum time per use). You agree that HKMC shall not be liable if any of the messages or other communications or other "contents" maintained or transmitted by the Service are deleted or not stored by HKMC. You also agree that HKMC reserves the right to close, revoke or delete accounts that have not been used for a long time. You also agree that HKMC has absolute powers to consider these measures and restrictions at any time, regardless of whether you have notified you beforehand.

7. Service modification

HKMC, regardless of whether notice is given or not, HKMC reserves the right to modify, change or terminate the Service (or any part thereof) temporarily or permanently at any time. You agree that HKMC shall not be liable to you or any third party for any modification, alteration, suspension or termination of the Service.

8. Links

The Service or a third party will have the opportunity to provide links to other websites/resources on the World Wide Web/Internet. Since HKMC has no control over the aforementioned websites and their related resources, you understand and agree that HKMC will not be responsible for the existence, accuracy or availability of the above external websites or resources, and may exist or originate from the aforementioned websites or Any "content", advertising, products or other materials of the resources do not imply endorsement by HKMC, and HKMC is not responsible. You further agree that HKMC shall not be liable for any direct or indirect liability for any damage or loss arising out of or in connection with the use or reliance on any of the Content, goods or services of any of the aforementioned websites or resources. Compensation.

9. General Terms

These Terms of Service constitute your entire agreement with HKMC and govern your use of the Service and supersede any prior agreements you have made with HKMC. Your use of related services, third party content or software should also comply with applicable additional terms, conditions and regulations. These Terms of Service and your relationship with HKMC are governed by the laws of the Hong Kong SAR Government of the People's Republic of China ("Hong Kong") and do not apply to its foreign-related legal principles. Both you and HKMC agree to accept the personal and exclusive jurisdiction of the Hong Kong courts. HKMC does not exercise or enforce any right or provision of these Terms of Service and does not constitute a waiver of the foregoing rights or any rights. In the event that any provision of these Terms of Service is found to be invalid by the competent court, the parties agree that the court shall endeavor to make the parties' intentions reflected in the foregoing provisions effective and that the other provisions of these Terms of Service shall remain in full force and effect. You agree that no matter whether there are other provisions in any statute or law, the use of the Service or any claim or cause of action arising out of or relating to the Terms of Service shall be filed within one year after the occurrence of the above-mentioned claim or cause of action, otherwise it shall never be filed.
The title of these Terms of Service is for convenience only and does not have any legal or contractual effect.

Cookie Policy

1. What are cookies?

Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your internet enabled devices e.g. your computer, smartphone or tablet - like a memory for a web page.

This means we automatically collect and store the following information about your visit:

The internet domain and IP address from where you access the Service;
The type of browser software and operating system used to access the Service and type of device;
The date and time you access the Service;
if you linked to the Service from another website, the address of that website; and
The pages or links you enter, visit and exit the Service from.

We also use other technologies such as web beacons, tracking URLs or SDKs (software development kits). Web beacons are small graphic files that contain a unique identifier that allows us to check whether you have accessed certain content, tracking URLs help us understand where the traffic to our Services comes from, and SDKs are set of programs and tools that allows for the creation of applications, and work similar to cookies and web beacons. For the purposes of this Cookie Policy, all such technologies will be considered 'Cookies'.

2. Use of cookies

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the Service, and include, for example, cookies that enable you to log into secure areas of the Service. They include features, for example Social Media plug-in;

Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around and use our Services. This helps us to improve the way our Services work, for example, by ensuring that users are finding what they are looking for easily. These cookies are also used to help us understand what interests our users, and measure how effective our advertising is;

Targeting cookies. These cookies record your visit to the Service, the pages you have visited and the links you have followed. We will use this information to make our Services and any material displayed on it more relevant to your interests. We may also share this information with third parties for this purpose; and

Advertising cookies. These cookies will remember your preferences, and in general, that you used the Service, to tailor advertising to you and your interests. These cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertisements.

Please note that some cookies on the Website and other parts of the Service are managed by third parties, including, for example, advertising networks, features such as videos, maps and social media API, and providers of external websites like web traffic analysis services. The third party cookies we use in our Services, include but are not limited to:

Google - our Website and Services have embedded Google services/tools, such as ‘Google Maps’ and ‘Google Analytics’ for better user experience and analytics purposes. For details of Google cookies usage, please click here.

Google DoubleClick - our Website and Services have embedded Google DoubleClick for analytics and advertising purpose. For details of Google DoubleClick cookies usage, please click here.

Facebook - our Website and Services have embedded Facebook API for social media sharing and advertising purpose. For details of Facebook cookies usage, please click here.

YouTube - the videos in our Website (except China market site) are hosted in YouTube channel. We embed a unique YouTube hyperlink to show the video on our Website for advertising purpose. For details of YouTube cookies, please click here.

Instagram - our Website and Services have embedded Instagram API for social media sharing and advertising purpose. For details of Instagram cookies usage, please click here.

3. Manage cookies settings

You can block cookies by activating the setting within your browser that allows you to refuse the setting of all or some cookies. Please be aware if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Services.

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